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  Frequently Asked Questions

What is THERMAL INSULATION?
The term thermal insulation refers to materials used to reduce the rate of heat transfer. Thermal insualtion is the method of preventing heat from escaping a container or from entering the container. In other words, thermal insulation can keep an enclosed area such as a building warm or it can keep the inside of a container cold. Heat is transferred from one material to another by conduction insulation, the R-Value is an indication of how well a material insulates.

How does CSR Coolbatts work?
CSR Coolbatts is designed to minimize 3 types of heat flow, which are conduction, convection and radiation. CSR Coolbatts is made from rock, which is a poor conductor of heat. It contains millions of tiny isolated air pockets which trap the heat and virtually eliminates heat transfer by convection. The many fibres in CSR Coolbatts also restrict the passage of heat by radiation.

What is R-Value?
R-value is the measurement of resistance to heat flow. Insulation materials have tiny pockets of trapped air. These pockets resist the transfer of heat through material. The ability of insulation to slow down the transfer of heat is measured in R-Values. The higher the R-value, the greater the insulating power.

How does CSR Coolbatts prevent the spread of fire?
CSR Coolbatts is fully encapsulated with double sided fire-retarded foil and it has characteristics that prevents the spread of fire. The product was tested at SIRIM according to BS 476 part 7:1997 (Report No: 2006FE0294). The result shows that CSR Coolbatts is classified under Class One Surface Spread of Flame.

How CSR Coolbatts is installed?
CSR Coolbatts will be installed above your ceiling by skillful local installers with proper supervision. It only takes 2-3 hours to install for an average of 800 square feet. No nailing ,screwing or gluing is involved and in addition to that, it is not messy. Existing electrical wiring will be placed above CSR Coolbatts.

How is CSR Coolbatts manufactured?
The raw materials are melted in a furnace using coke as fuel at approximately 1300ºC and the molten material is fiberized by using our internal high spinning technology. The fibres coated with thermosetting binder are heated, cured, bonded into a very lightweight slab and fully wrapped with foil which we call CSR Coolbatts.
Why must we insulated?
Insulation is used to perform one or more of the following functions:
- Energy Conservation and Comfort Insulation reduces energy needed to heat and cool homes and commercial buildings. Reduction in energy consumption means less fossil fuel is burned to produced that energy and this protect the environment through the reduction of carbon dioxide, nitrogen oxides and greenhouse gases.
- Fire Protection Prevent or reduce damage to equipment from exposure to fire or corrosive atmosphere.
- Acoustic Control Insulation can absorb sound, reducing the unwanted noise from appliances, audio equipment, conversation and other sources of sound that are transmitted through your walls and floors. Insulation can also reduce noise from mechanicalsystems.
- Condensation Control Prevent or reduce condensation on surfaces. A vapour-resistant membrance (commonly called a vapour retarder) attached to batt or roll insulation decreases the possibility of moisture vapour condensing to water within the structure. If moisture condenses inside a wall or in an attic, it can cause various problems.

Why should I choose mineral wool insulation?
Mineral wool is a non-combustible product and it is mildew resistant. It falls under Class O in Malaysia UBBL as tested according to BS476. It does not loose its R-value when the temperature changes and it is a totally non-toxic product. Mineral wool insulation is breathing wool, and any moisture in the building's concrete or timber can escape through the insulation is breathing wool, and any moisture in the building's concrete or timber can escape through the insulation as the building dries out, thus eliminating any risk of rot or mildew. In general, construction elements that insulates with mineral wool are comfortable, healthy and fire-safe.

Does CSR Coolbatts change physically over time?
No, it is inert. It's physical and insulating properties are constant.

Can we reuse the CSR Coolbatts?
Yes. The reusable nature of insulation is important because most modern buildings are subject to expansion, remodelling or some other type or renovation during lifetime. Extra measures should be taken while dismantling the insulation so that it'll not loose its integrity. This is important so that it'll make the reinstallation job easier.

Will CSR Coolbatts in any way cause a long-term health risk?
No, the question of the general public's exposure to rockwool and glasswool products has been reviewed by several expert international panels (such as IPCS, WHO,ILO and IARC), and test results show extremely low exposure levels. Health risk from Coolbatts is therefore 0. You need not worry about the presence of man-made fibres, such as rockwool and glasswool. We also have included an article from Fibreglass And Rockwool Insulation Manufacturers Association of Australia Inc:


I am interested in installing CSR Coolbatts in my home. How do I go about it??
Please call our staff at toll-free number at 1-800-88-1212 or 016-2804370 and we will send a personnel over to your address to measure your house and give you a free and non-obligatory quotation. After documents and payment are cleared, we will then install CSR Coolbatts in your home, and you will have a cooler home sooner than you think!

 

T +603 3341 3444
F +603 3341 5779
E mrcool@csr.com.my / mrcool@csrcoolbatts.com.my

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